Terms

Terms & Conditions

These terms are a practical overview for visiting ViciaBloom, ordering handmade objects, booking workshops, and getting in touch. They may be updated as the studio and shop evolve.

Handmade work

ViciaBloom pieces are made by hand in small batches or as individual works. Natural variations in clay, glaze, size, color, and finish are part of the character of handmade ceramics.

Orders and availability

Products, workshops, and custom work are offered subject to availability. If an item or booking cannot be fulfilled, ViciaBloom will contact you to agree on a replacement, revised timing, or refund where appropriate.

Prices and payment

Prices are shown in the shop or confirmed in writing for custom work and private sessions. Payment terms, taxes, shipping costs, and any additional charges are confirmed before an order or booking is finalized.

Shipping and delivery

Fragile work is packed with care and shipped using suitable methods whenever possible. Delivery timing can vary by carrier, destination, customs processing, and season. See the Shipping & Returns page for more detail.

Returns and damaged parcels

If something arrives damaged or does not feel right, contact ViciaBloom as soon as possible with clear photos and order details. Returns for handmade, one-of-a-kind, or custom pieces are considered case by case.

Workshops and bookings

Workshop dates, group sizes, formats, and cancellation terms are agreed during booking. If plans change, write as early as possible so the studio can discuss rescheduling or other next steps.

Images and content

Photographs, writing, designs, and other content on this website belong to ViciaBloom unless credited otherwise. Please ask before reusing images or text.

Contact

For questions about these terms, orders, bookings, or custom work, contact info@viciabloom.com.